Puppy and Kitten Pack Process - Breeders

*1.5kg-4kg bag depending on breed size. The most appropriate puppy diet will be allocated based on the breed of the puppy. In some cases there may be a choice of Size Health Nutrition or Breed Diets.

**2nd voucher will be provided via participating retailers

***New owners receive a choice of Babycat or Kitten diets. In some cases a Breed Kitten diet may also be available.

It is important that new owners continue to feed the product that their kitten or puppy has been raised on.

Being away from their littermates and familiar smells and sounds can cause stress to a kitten or puppy, and keeping them on the same diet when they transition to their new home helps prevent any additional digestive stress. By continuing to feed ROYAL CANIN® kitten or puppy food, this can limit gastrointestinal stress, as well as provide all the digestive benefits from the diet.

The Puppy or Kitten Pack - pictured right, contains:
- A4 Document Folder
- Tote Bag
- Puppy or Kitten Guide Book
- Blanket
- A4 Flyer with Details on how to receive the below
1 X FREE bag of ROYAL CANIN® Puppy or Kitten Food and a stainless steel bowl, shipped directly to the new owner
1 x 30% off voucher for their first purchase
2nd voucher will be provided via participating retailers

Puppy and Kitten packs (pictured above) can be ordered FREE with your food order on the Webshop. Simply click ‘Register Litter’ at the checkout.
Enter the details of your litter and click 'Register'. Once successful the packs will appear as an item in your cart. Continue to checkout as normal.
When you receive the packs you must fill in your Breeder Club number on the flyer inside the pack – this step is important!
You can find your Breeders Club number at the top of any newsletter or on the my account page of the Webshop. Eg. C123456
The best time to give this pack to your new owners is 2 – 3 weeks before they are ready to collect their new pet. If this isn’t possible you can let them know your Breeders Club number and the unique barcode from their pack. Editable PDFs can be downloaded using the link below if required and sent or emailed to your new owners.

Download Puppy Pack Flyer PDF Download Kitten Pack Flyer PDF

See below a screenshot showing where the 'Register Litter' button is displayed in your cart (top right).

Your new owner will need to visit one of:
Puppies: https://www.promos.royalcanin.com.au/mypuppy
Kittens: https://www.promos.royalcanin.com.au/mykitten
They are required to enter some basic information including:
- Your Breeders Unique Code
- The Pack Serial Number AUa1B2c3 - printed on the A4 flyer (or found on the back of the folder for older packs)
Your new owners may be able to select from multiple diets eg. Labrador Puppy and Maxi Puppy, Mother & Babycat or Kitten dry diets. Make sure you are familiar with the options and let your new owner know which diet you recommend.
Once the sign up process is complete your new owner will receive a validation email. It is important that they validate their account so they can access it in the future.
They will also receive a Welcome Email with their first 30% off voucher. The voucher is valid for 6 months from the date it is sent and can be redeemed in any participating pet store, veterinary clinic or online retailer - pictured right.
The free bag of food will normally take 2–3 day to arrive. Your new owner will receive an email with the tracking details of their delivery.

See below an image showing the sign up page your new owners will need to complete - make sure you are familiar with the site so you can assist them if needed.

New owners may only receive up to 2 free bags of food in any 24 month period even if they purchase more than 2 puppies or kittens from a qualifying breeder.
30% off vouchers are only valid one per person.
The promotion is not open to members of the Royal Canin Breeders Club.
Packs can not be sent overseas—if however you are sending a puppy between New Zealand and Australia please contact [email protected] to arrange this.
Full Terms and Conditions can be found here.

Every FREE bag of food your new owners sign up for = 10 Breeder Rewards points.
Learn more about the Breeder Rewards Programme here.

If you have any queries about the process please contact [email protected]

Promoter	Royal Canin Australia Pty Ltd (ABN: 88 092 020 178), Tower 1, Level 23, 727 Collins Street, Docklands VIC 3008.
Promotional Period	12.01am (AEDT) 01/11/2024 to 11.59pm (AEDT) on 30/11/2024.
Who can enter?	Only Australian residents who: are aged 18 or over; and are a current member of the ROYAL CANIN® Breeders Club program and have a valid phone number and email address associated with their account. Membership of ROYAL CANIN® Breeders Club Program (and, consequently, participation in this promotion) is subject to the terms and conditions which apply to the ROYAL CANIN® Breeders Club Program available at https://www.promos.royalcanin.com.au/breeders/register as amended from time to time.
Who can't enter?	Australian residents who are not members of the Breeders Club on the ROYAL Canin Breeders Club Web Shop.
Where will the Promotion run?	The Promotion will run on Royal Canin Breeders Web Shop https://www.promos.royalcanin.com.au/breeders/signin-or-register
Qualifying requirements	To take part in this promotion, you must during the Promotional Period: Be a member of the Breeder Club; and Purchase an Eligible Product from the Webshop. Eligible Products include the following Puppy Starter Dry Bags: 30676 Mini Starter 15kg, 25366 Medium Starter 16kg and 30686 Maxi Starter 18kg. All other puppy/adult diets are excluded.
What is the Gift with Purchase?	Puppy Feeder (SKU Code: RAIPF37, one size feeding bowl). You will receive 1 Puppy Feeder (while stocks last) for every Eligible Product purchased in accordance with the qualifying requirements.
How many times can I enter?	You can take part in this promotion any time between the promotional dates & fulfil the qualifying requirements (While stocks last)
Gift with Purchase Value	The value of each Puppy Feeder is AUD$32.00.
How to claim this Gift?	There is no need to claim the gift as the Puppy Feeder will be automatically added to your shopping cart online.
Collection and use of your personal information	When an entrant becomes a Royal Canin breeders club member, the Personal Information provided by the entrant will be entered into a database and used by Royal Canin, Royal Canin related entities and agencies engaged by Royal Canin, for Royal Canin's current and future promotional and marketing purposes. Consenting to collection of Personal Information for promotional and marketing purposes from the Promoter is a condition of becoming a breeders club member. See https://www.mars.com/privacy. Should an entrant's Personal Information change, it is the entrant's responsibility to update the details in their Royal Canin Breeder Club membership by following the links at https://breeder.royalcanin.com/login The Promoter's Privacy Policy can be found at https://www.mars.com/privacy and includes information about: How to seek access to the personal information the Promoter holds about you and seek correction of the information; and How to complain about a privacy breach and how the Promoter will deal with such a complaint.

PUPPY AND KITTEN PACKS

It is important that new owners continue to feed the product that their kitten or puppy has been raised on.