Dear Valued Customer,

Recall of Royal Canin promotional weight scale bowl provided to pet owners via Australian Vet Clinics between 1 July 2022 and 19 August 2022.

The Royal Canin promotional weight scale bowl is white in colour with a stainless steel bowl insert. It is measured 18.3cm wide, 20.5cm long, 6cm high and weighs 216 grams.

The product does not comply with the mandatory standard for products containing button batteries . The product's button battery compartment is not adequately secured, one CR2032 3V Lithium button battery is accessible.

If young children gain access to the button battery and ingest them, they may suffer severe internal burn injuries, which can result in serious illness or death. Button batteries also pose a choking hazard to young children.

Immediately stop using the product and store it in a safe place out of reach of children and pets.

Fill in your details below and a member of Royal Canin team will be in touch to organise a secure return, so the bowl can be disposed securely.

To date, there have been no injuries associated with consumers using the product.

Royal Canin Consumer Care ANZ

By phone on 1800 622 969 between the hours of 9:00 am – 5:00 pm AEST weekdays or contact [email protected]