2022 ROYAL CANIN STUDIO SESSION
VETERINARY ADVICE FOR LIFE:
PUPPIES, KITTENS & NEUTERING
AUSTRALIA & NEW ZEALAND

1. This competition ("Competition") is conducted by Royal Canin Australia Pty Ltd (ABN 88 092 020 178, NZ company number 2331868), of Level 23, 727 Collins Street, Melbourne VIC 3000 and whose principal place of business in New Zealand is Building 14, 666 Great South Road, Ellerslie, Auckland 1051 New Zealand ("Promoter").
2. This is a game of skill. Chance plays no part in determining winners. Each entry will be individually judged, based upon individual merit. All entries must be an independent by the entrant and free of any claims that they infringe any third party rights. Entries must not have been published previously and/or have been used to win prizes in any other competitions.
3. Entry to the Competition constitutes acceptance of these Terms and Conditions ("Terms and Conditions").
4. The Competition is only open to Eligible Entrants. An "Eligible Entrant" is an individual who is:
   
   1. a resident of Australia or New Zealand aged 18 years or older at the time of entry;
   2. an employee of a veterinarian clinic in Australia or New Zealand, including veterinarians, vet nurses and general clinic staff, at the time of entry;
   3. not an employee of the Promoter or any of its related corporations or any of their agencies associated with the Competition; and
   4. is not a spouse, defacto spouse, parent, child or sibling (whether full, half, step or by adoption) of such an employee.
5. The Competition is advertised online in Australia & New Zealand.
   ENTRY
6. The Competition opens at 7pm (AEDT) (9pm (NZDT)) on Tuesday 8th March 2022 and closes at 11.59pm (AEDT) on Sunday 27th March 2022 (01:59am on Monday 28th March 2022 (NZDT)) ("Entry Period"). No entries will be accepted after this time.
7. To enter, an Eligible Entrant must, during the Entry Period, review the Studio Session video and enter a response to the question "Tell us in 25 words or less what you learned in the Studio Session that you plan to put into practice in your clinic," on an electronic form https://forms.office.com/Pages/ResponsePage.aspx?id=ND7BLz_wi0mYKny0RuJbxk9ZT9wYyt9Hgw0KeWI_CHNUOVA5MDMxMTdWMUlQRFRFNTIxVTZEU1JQSi4u in order to be in the draw to win a supply of Royal Canin Neutered products for their clinic.
8. Entry into the Competition is restricted to only one entry per person.
9. All entries to the Competition may be subject to verification by the Promoter.
10. Eligible Entrants must ensure that their entries are received by the Promoter during the Entry Period. Entries are deemed to have been received at the time of receipt by the Promoter, and not the time of transmission by an Eligible Entrant. The Promoter takes no responsibility for late or misdirected entries or for any delays or failures in any delivery service, network or equipment. Entries will be acknowledged by The Promoter through an automated reply email to the Eligible Entrant on submission of the electronic form.
11. Any costs associated with entering (including accessing the Promoter's electronic form) are the entrant's responsibility.
12. The Promoter may, at its absolute discretion, declare any or all entries made by an entrant invalid if the entrant:
    
    1. fails to establish their entitlement to enter the Competition to the Promoter's reasonable satisfaction;
    2. fails to produce Proof of Identity (as required by clause 30) or produces items that, in the Promoter's reasonable opinion, are illegible, stolen, forged, reconstructed, altered, incomplete or tampered with in any way;
    3. in the Promoter's reasonable opinion, tampers with the entry process or benefits from such tampering; or
    4. in the Promoter's reasonable opinion, submits an entry which is not in accordance with these Terms and Conditions.
13. An Eligible Entrant may only enter via the form provided by the promoter of this competition. Entering under a false name/s may invalidate all entries. Multiple entries under different names and/or using different social media accounts may also invalidate all entries at the Promoter's discretion.
14. Entries must:
    
    1. be the entrant's own original work, and must not include content which infringes the rights of any person (including copyright in musical works);
    2. not contain content which is obscene, offensive, malicious, defamatory, discriminatory, indecent, illegal, suggests infringement of any government health standards or guidelines or otherwise objectionable (in the Promoter's opinion);
    3. be suitable for display and publication nationally;
    4. not directly reference any other third party trademarks, names or logos other than the Promoter's brands;
    5. not contain or refer to any other pet food brand; and
    6. not contain any virus or malware or other malicious or inappropriate computer code or material.
15. Entries that, at the Promoter's sole discretion, are determined to violate clause 14 or any other provision of these Terms and Conditions will be deemed invalid, not acceptable and not eligible to win.
16. By entering the Competition and submitting an entry, the entrant assigns all copyright and all intellectual property and other rights in the entry to the Promoter as set out in these Terms and Conditions. By submitting an entry, each entrant consents to any dealings with the entry that may otherwise infringe their moral rights in the entry. The Promoter may copy any content submitted as part of an entry, cause the content to be seen and/or heard in public, and communicate the content to the public. It may also allow third parties to do these things.
17. The Promoter and its associated agencies or companies accept no responsibility for lost, late, stolen, damaged or misdirected entries. In addition the Promoter is not responsible for entries incorrectly completed/submitted or for problems experienced entering the competition due to technical issues (i.e. computer problems or internet connections). If there is any uncertainty of whether an entry is accepted into the Competition, the Promoter shall have the final decision on the status of that entry.
18. The Competition is in no way sponsored, endorsed or administered by, or associated with any streaming and form platform, including Zoom and Microsoft Forms. By entering the Competition, each entrant releases Zoom and Microsoft Forms from any and all liability to the entrant arising in any way from the conduct of the Competition. All information provided by an entrant is provided to the Promoter and not to Zoom or Microsoft Forms. Any queries, comments or complaints about the Competition must be directed to the Promoter and not Zoom or Microsoft Forms.
    PRIZE DETERMINATION AND PRIZES
19. All entries received during the Entry Period will be reviewed and judged by the Promoter or their chosen representative at 10am (AEDT) (12pm (NZDT)) on 28th March 2022.
20. The seven (7) Eligible Entrants who submitted the seven (7) best valid entries during the Entry Period will each provisionally win a Prize, subject to the entry validation process.
21. Each prize is a supply of Royal Canin Neutered products for use by their clinic of employment to provide to pet owners with a cat or dog for whom a Royal Canin Neutered diet is recommended by their veterinarian, valued at up to AUD$458.33 (NZD$472.17). The Royal Canin Neutered products provided for each prize include:
    
    • X2 bags of Neutered Satiety Balance 1.5kg (feline)
    • X2 bags of Neutered Adult Small Dog 1.5kg (canine)
    • X1 bag of Neutered Junior Medium Dog 10kg (canine)
    • X2 bags of Neutered Adult Medium Dog 3.5kg (canine)
    • X1 bag of Neutered Junior Large Dog 12kg (canine)
    • X1 bag of Neutered Adult Large Dog 12kg (canine)
22. The Promoter may judge additional reserve entries and record them in order, in case a provisional winning entry/entrant is deemed invalid or a prize is unclaimed ("Reserve Winner").
23. Prize values are accurate at the date of commencement of the Competition and include any applicable GST. The Promoter is not responsible for any change in prize value. Prizes cannot be transferred, exchanged or redeemed for cash. Where a prize is unavailable, the Promoter retains the right to substitute the prize with a prize of equal or greater value and to send it within 60 days post competition (based on stock availability). Without limiting any other term of these Terms and Conditions, all prizes (and elements of prizes) must be taken as and when specified, or will be forfeited with no replacement. The actual NZD prize value will reflect the AUD to NZD exchange rate on the date of awarding prizes.
24. The total value of all prizes is AUD$458.33 (NZD$472.17).
    WINNERS
25. Prize winners must claim their prize by 10am (AEDT) (12pm NZDT) on Monday 11th April 2022. If any prize is not claimed by 10am (AEDT) (12pm NZDT) on Monday 11th April 2022, the Promoter will re-award the Prize to a Reserve Winner at 1pm (AEDT) (3pm NZDT)) on Tuesday 12th April 2022.
26. The Promoter's decisions are final and no correspondence will be entered into.
27. The Promoter, their associated agencies and companies associated with this Competition will take no responsibility for loss or damage of the prize during transit.
28. If for any reason this Competition is not capable of running as planned, the Promoter reserves the right in its discretion to modify the terms of the Competition including the prizes and these Terms and Conditions. Where it is practical for it to do so, the Promoter will notify entrants of such changes.
29. Any tax liability arising as a result of accepting any prize is the responsibility of the winner.
    GENERAL
30. Entrants may be required to provide proof of identity via email, proof of age and proof of residency to verify their entry ("Proof of Identity"). If an entrant/winner fails to provide Proof of Identity by the time and date stipulated by the Promoter, their entry/prize claim will be deemed invalid at the Promoter's discretion.
31. The Promoter, their associated agencies, and any agencies associated with this Competition accept no responsibility for any breach of contract or any infringement or other violation of copyright or any other intellectual property rights or proprietary rights through the acceptance of entries into this contest and each entrant takes full responsibility for any such claims made in relation to their entry.
32. By submitting an entry, each entrant agrees to assign all rights of the entry to the Promoter and consents to the Promoter using the entry in any manner the Promoter wishes (including modifying, adapting or publishing the entry in whole or in part or not at all), by way of all media, including, without limitation, posting and promoting their entry (whether in original form or a modified or adapted by the Promoter as permitted under this paragraph) on the Promoter's newsletters and website without payment to the entrant (of royalties, compensation or otherwise).
33. The Promoter is not responsible for any dispute between a winner and any person with whom they choose to, or choose not to, share a prize.
34. Nothing in these Terms and Conditions restricts, excludes or modifies any consumer rights under any statute including the Competition and Consumer Act 2010 (Cth) or the New Zealand Consumer Guarantees Act 1993.
35. The Promoter and the agencies and companies associated with this Competition will not be liable for any loss (including, without limitation, indirect, special or consequential loss or loss of profits), expense, damage, personal injury or death which is suffered or sustained (whether or not arising from any person's negligence) in connection with this Competition or accepting or using a prize, except for any liability which cannot be excluded by law (in which case that liability is limited to the minimum allowable by law).
36. Should an entrant's contact details change during the Entry Period, it is the entrant's responsibility to notify the Promoter. A request to access or modify any information provided in an entry should be directed to the Promoter.
    PRIVACY
37. By entering this Competition, each participant consents to the Promoter using the entrant's personal information to administer the Competition and disclosing the entrant's personal information to organisations that assist the Promoter with administering the Competition and announcing the winner, and to third parties as required by law (including authorities that regulate this Competition). The Promoter collects this personal information for the purposes of your entry into the Competition. This may include disclosures to organisations located in Australia, New Zealand, Hong Kong, Singapore and the United States. The Promoter may also use the personal information you give to provide prizes, for consumer care and research purposes, and for other purposes, as described in the privacy policy, located at https://www.mars.com/privacy and https://www.mars.com/privacy-policy-australia. You may be offered the optional opportunity to receive coupons, newsletters, informational materials, marketing communications, or other special promotions, or other offers from the Promoter. You will not be contacted for marketing purposes unless you have provided your express consent. Entrants should direct any request to access, update or correct information about them held by the Promoter by writing to the Privacy Officer at the Promoter's address set out in clause 1.
38. We may disclose your personal information to our family of companies and to our vendors or service providers. These companies may be based overseas, including in France. We require these companies to comply with the Australian and New Zealand privacy laws that apply to your personal information.

Privacy

The ROYAL CANIN® Veterinary Portal ("the Vet Portal") offers registered Veterinary Clinics ("clinics") access to the latest information and advice about pet health, nutrition and our latest promotions and events. Clinics will be issued an account where they can maintain and access their account. By registering you are accepting the terms and conditions set out below as well as our Privacy & Copyright terms.

1. ROYAL CANIN® (Royal Canin, we, us or our) collects your personal information via this form to validate your registration into the Vet Portal. We collect and use this personal information to send you marketing communications about our brands, products and/or services. We may also use the personal information you give us for any other purpose of the Vet Portal, including to provide prizes, for consumer care and research purposes, and for other purposes, including as described in our privacy policy. By registering for the Vet Portal, you consent to our collection and use of your personal information in this manner.
2. We may disclose your personal information to our related bodies corporate, to our vendors or service providers, or to other third parties for the purposes of the Vet Portal. These companies may be based overseas, including in France. We require these companies to comply with the Australian privacy laws that apply to your personal information.
3. Our privacy policy at https://www.mars.com/privacy-policy contains information about:
   
   
   • How you may access the personal information that is held by us and seek correction of such information; and
   • How you may complain about a breach of the Australian Privacy Principles, or a registered privacy code that binds us, and how we will deal with such a complaint.
4. If you need to contact us, or have any questions, please use the online contact form or email our pet health nutrition line.

Supplemental Terms & Conditions for the Royal Canin Veterinary Portal

The Royal Canin Veterinary Portal allows veterinarians and veterinary team members to access tools, applications, and other materials to help you manage your business. These include, for example, technical documents and marketing materials. These supplemental Terms & Conditions apply to your use of this portal and incorporate the Royal Canin Terms & Conditions. For the purposes of the Terms & Conditions, 'Site' includes the Royal Canin Veterinary Portal and any micro-sites contained within the portal.

By accessing, browsing, or registering for an account on the Royal Canin Veterinary Portal you accept, without limitation, the Terms & Conditions and these supplemental Terms & Conditions.

Eligibility

The Royal Canin Veterinary Portal is intended for authorised users only. Authorised users include veterinarians, veterinary team members and other qualified persons approved by Royal Canin. Royal Canin may refuse to grant authorisation to any person and for any reason.

Client Enrolment Obligations

If you register to create an account on the Royal Canin Veterinary Portal, you may be permitted to access certain features and applications. Some applications enable you to enrol your clients in Royal Canin supporting programs, such as Dermatology Month. You agree that you will only enrol clients that consent to registration in the specified Royal Canin program and that provide their information to you for the purposes of registering for the specified program. You agree that the client information entered will be true, accurate, current and complete. You will disclose to client's that you are providing information to Royal Canin for use in the Royal Canin supporting program and that this information will be used for the purposes of the program in accordance with Royal Canin's Privacy Policy.

Medical, Health and Fitness Information

The Royal Canin Veterinary Portal contains information relating to various medical, health, and fitness conditions of pets and their treatment. As the Attending / Primary Care clinician, you are responsible for the patient's (pet's) diagnosis and therapeutic regime. As the consultant, Royal Canin Australia assumes no liability or responsibility to you or your patients in respect of your professional judgment or recommendations.